Renovation Rip-Offs: Problems and Solutions [PDF]

This report on the home renovation marketplace focuses on key causes of complaints, perceived problems and a variety of frameworks considered and existing to address consumer concerns. It attempts to go beyond the tips and checklists for hiring renovators and to assess the state of a seemingly troubled marketplace.

This report is offered free of charge, but your voluntary payment will help support the research and advocacy of Consumers Council of Canada.

Available to Consumers Council of Canada members at no additional charge. Using the Web Player go to: My Account>My Content. Or just open an installed FluxPlayer app.